Terms of Service

Updated 2026-05-27

Beta availability

ChatCSR is currently in beta. Features, pricing, availability, integrations, and supported channels may change as the product develops.

Acceptable use

You agree not to use ChatCSR for unlawful activity, harmful automation, deceptive messaging, or content that violates applicable platform rules or customer privacy obligations.

No professional advice

ChatCSR may help automate customer support workflows, but your organization remains responsible for reviewing policies, regulated topics, and customer-facing answers.

Contact

For terms questions, email hello@chatcsr.com.